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Troubleshoot

Step by step DIY information

Why does my video play in a fast motion? (Time-Lapse)

Your video playback is fast because you may have set the Time Lapse recording to either 1, 2, or 4 FPS settings. Time-lapse video allows you to capture specific images per second at a much lower rate. So when you combine and play those images at the

ROVE dash cam repeatedly saying “WiFi Is Connected- WiFi Is Disconnected”?

Your dash cam keeps repeating the messages "WiFi Connected" and "WiFi Disconnected", and you're wondering why this happens and how to fix it. This is because we added Voice Guidance to our dash cam to make it more user-friendly, confirming when the W

My Camera does NOT Turn ON

Since your camera does NOT turn ON even when connected to power.  Let's repair it by troubleshooting the issue and identifying the defective component. Option 1:. Option 2:. Option 3:. Option 4:. Switch the USB cable to the long 12FT Cable or short 1

I have missing videos on my ROVE Dash Cam

If you suspect that your ROVE Dash Cam has missing videos, follow these troubleshooting steps below:. Step 1:. Please bring the camera to your home. Now use your iPhone or Android phone's USB charger and ROVE's Short USB cable from our box. Now plug

Why my video recording has no Audio/Sound

ROVE Dash Cams are equipped with built-in microphones and speakers. If the video recording does not have any sound, kindly check if the microphone is OFF or if the Speaker volume is in OFF settings. If the microphone is OFF then go to RECORD AUDIO vi

Hardwire kit Not Detected

When receiving the notification Hardwire Kit not Detected, please ensure that the wires are connected properly and in the correct position. Double-check all wiring connections to ensure they are securely attached and properly positioned. REPAIR

My Camera does NOT Turn OFF (Always stays ON)

The ROVE dash cams are designed to turn on and start recording automatically when they receive power. Once the power is disconnected, they save the last video file, stop recording, and turn off. If your dash cam remains on even after you've turned of

WiFi NOT Connecting

Please follow the steps below to resolve the WiFi Connectivity Issue with your dash cam:. First, make sure that the dash cam is Turned ON and a memory card is already inserted. Also, kindly note that the WiFi signal range is about 10 meters when ther

I did not receive verification code (account creation)

To resolve this, please follow the steps below:. 1. Check your spam or junk folder. 2. Access the web version of your mail (most customers are using the mail app on their phones to check their emails - accessing it on the web sometimes gives them ful

Receiving “Memory Card Too Slow” Error

Receiving “Memory Card Too Slow” Error. Please note that all memory cards have a finite life span. So they may become corrupted or develop issues/bad sectors, especially with regular use. SIM CARD Micro SD

Dash cam not playing Automatically and giving three options

3 options, three options, Operate camera Normally, Use as a webcam, Use as a storage device