Troubleshoot
Step by step DIY information
Why does my video play in a fast motion? (Time-Lapse)
Your footage looks like a time-lapse because the Time-Lapse Record setting is turned on. This is a quick, one-step fix directly in your camera's video settings menu. Time-Lapse mode intentionally records video at a very low frame rate — capturing onl
ROVE dash cam repeatedly saying “WiFi Is Connected- WiFi Is Disconnected”?
Your dash cam keeps repeating the messages "WiFi Connected" and "WiFi Disconnected", and you're wondering why this happens and how to fix it. This is because we added Voice Guidance to our dash cam to make it more user-friendly, confirming when the W
My Camera does NOT Turn ON
Follow these step-by-step options to identify what's preventing your ROVE dash cam from powering on and get back on the road quickly. Bring the camera indoors and use your iPhone or Android smartphone's USB charger along with the short USB cable incl
I have missing videos on my ROVE Dash Cam
Missing videos can happen if the camera loses power, the memory card has an issue, the date/time is incorrect, or settings were changed. Use this overnight test to confirm whether your dash cam can record continuously without interruption. If videos
Why my video recording has no Audio/Sound
If your recorded video plays with no sound, the microphone may be muted, the speaker volume may be turned off, or your phone/computer may be playing audio through the wrong output device. When viewing videos from the ROVE App, make sure your smartpho
Hardwire kit Not Detected
When receiving the notification Hardwire Kit not Detected, please ensure that the wires are connected properly and in the correct position. Double-check all wiring connections to ensure they are securely attached and properly positioned. REPAIR
My Camera does NOT Turn OFF (Always stays ON)
Your dash cam stays on because your vehicle's 12V socket keeps supplying power after the engine turns off. This is a vehicle wiring issue — not a camera defect — and there are 5 ways to fix it. ROVE dash cams are designed to automatically power on an
WiFi NOT Connecting
Please follow the steps below to resolve the WiFi Connectivity Issue with your dash cam:. First, make sure that the dash cam is Turned ON and a memory card is already inserted. Also, kindly note that the WiFi signal range is about 10 meters when ther
I did not receive verification code (account creation)
Verification emails are almost always blocked, filtered, or routed to the wrong folder — not lost. Work through these 6 steps in order and you'll be into your account in minutes. The ROVE App sends a verification email automatically when you register
Receiving “Memory Card Too Slow” Error
Receiving “Memory Card Too Slow” Error. Please note that all memory cards have a finite life span. So they may become corrupted or develop issues/bad sectors, especially with regular use. SIM CARD Micro SD
Dash cam not playing Automatically and giving three options
3 options, three options, Operate camera Normally, Use as a webcam, Use as a storage device
Memory card error – how to safely reformat and test your card
3 options, three options, Operate camera Normally, Use as a webcam, Use as a storage device
My dashcam is randomly restarting – how to diagnose the issue
3 options, three options, Operate camera Normally, Use as a webcam, Use as a storage device
I am getting an error when I sign-in to my ROVE APP
3 options, three options, Operate camera Normally, Use as a webcam, Use as a storage device
ROVE WIFI name not showing on my phone.
3 options, three options, Operate camera Normally, Use as a webcam, Use as a storage device
Why Is My Dashcam Overheating — What Causes It and How Can I Prevent It?
It’s normal for your ROVE dash cam to feel warm during regular use, especially when recording in 4K, operating in Parking Mode, or running under direct sunlight. However, if your device becomes unusually hot, shuts down unexpectedly, or displays a hi
My dash cam has stopped recording! Keeps on saying "Card Full"
Receiving “Memory Card Too Slow” Error. Please note that all memory cards have a finite life span. So they may become corrupted or develop issues/bad sectors, especially with regular use. SIM CARD Micro SD
Why can’t I read the license plate number clearly?
Receiving “Memory Card Too Slow” Error. Please note that all memory cards have a finite life span. So they may become corrupted or develop issues/bad sectors, especially with regular use. SIM CARD Micro SD