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My Camera does NOT Turn OFF (Always stays ON)Updated 10 months ago

The ROVE dash cams are designed to turn on and start recording automatically when they receive power. Once the power is disconnected, they save the last video file, stop recording, and turn off. 


If your dash cam remains on even after you've turned off your vehicle, it usually indicates that the 12V socket power is always hot. This means that the cigarette lighter socket in your car continues to supply power even when the vehicle is turned off.


Manually Turn Off the Camera: 

You can turn off your dash cam manually by using the power button. This is a straightforward solution if you remember to do it each time you turn off your vehicle.


Unplug the USB Car Charger:
Another simple fix is to unplug the USB car charger from the cigarette lighter socket when you turn off your vehicle. This stops the power supply from going to the dash cam, ensuring it turns off. 


Modify the Fuse Box Connection: 

If your vehicle supports this step. You can switch the power connection for the 12V cigarette outlet in your car’s fuse box to a socket that only provides power when the car is turned on. This requires some knowledge of your car’s electrical system, or you may want to have a professional handle it. This ensures that the dash cam will only receive power when the vehicle is ON and automatically turn off when you shut off the engine. 

Here's a quick video for reference (CTTO): 

https://www.youtube.com/watch?v=F5VL-pUClnc 


Use a Hardwire Kit:

For a more permanent solution, you can purchase a hardwire kit and connect your dash cam directly to your car's fuse box. This method allows you to hardwire the dash cam to a socket that only supplies power when the vehicle is turned on. This ensures that the dash cam turns off with the car and provides a cleaner installation without the need for dangling wires and plugs.  https://www.amazon.com/Hardwire-ROVE-Screen-Channel-Camera/dp/B0B7235VLX

 
By implementing one of these solutions, you can ensure that your ROVE dash cam operates as intended, turning off when your vehicle does and preventing unnecessary battery drain. If you continue to experience issues or have any further questions, don't hesitate to contact ROVE's customer support team for additional assistance. We are dedicated to ensuring your dash cam performs optimally, providing peace of mind on the road. 




CUSTOMER SERVICE:

Email:  [email protected] 

Text (faster response):  1-844-ROVE-CAM (768-3226)


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