Why my video recording has no Audio/SoundUpdated a day ago

ROVE Dash Cam Audio Troubleshooting

Why does my video recording have no audio or sound?

If your recorded video plays with no sound, the microphone may be muted, the speaker volume may be turned off, or your phone/computer may be playing audio through the wrong output device.

✅ Most audio issues are fixed by turning Record Audio ON and checking playback volume.

🎙️

Check Microphone

Make sure the microphone icon does not show as muted and that Record Audio is set to ON.

🔊

Check Speaker Volume

If Speaker Volume is OFF, playback sound from the dash cam speaker may not be heard.

📱

Check Playback Device

Your phone or computer may be connected to Bluetooth, headphones, or a different audio output.

Visual Guide

Use this guide to locate the microphone and speaker settings

Step-by-step fix

Try these steps in order

Step 1

Start here

ROVE dash cam microphone icon troubleshooting

What the microphone icons mean:

🎙️ Microphone ON — audio recording is enabled.
🎙️🚫 Microphone OFF — audio recording is muted/disabled.

✅ Quick tip: On many ROVE models, pressing the UP button while recording can mute or unmute the microphone.

Step 2

Camera setting

MENU PATH

Video Settings → Record Audio → ON

⚠️ Important: If Record Audio is set to OFF, newly recorded videos will not include sound.

Step 3

Playback volume

Recommended setting:

Speaker Volume → Med (Default) or High
Avoid using OFF if you want to hear playback from the dash cam speaker.

✅ Note: Speaker Volume affects playback sound, button beep volume, and boot-up chime volume through the camera's built-in speaker.

Step 4

Phone playback

ROVE App Bluetooth and phone volume troubleshooting

If using the ROVE App, check your phone volume and Bluetooth

When viewing videos from the ROVE App, make sure your smartphone volume is turned up. Also check if your phone is connected to Bluetooth headphones, your vehicle audio system, or another external speaker.

⚠️ Tip: Temporarily turn Bluetooth OFF on your phone and replay the video to confirm the audio is coming from your phone speaker.

Step 5

Computer playback

If using PC/Mac, check the audio output

If the video has audio but you cannot hear it on your computer, make sure your computer's sound output is set to the correct speaker, headphones, or monitor.

Check the following:

• Computer volume is not muted
• Correct speaker/headphone output is selected
• Bluetooth headphones are disconnected if not being used
• Try playing the file in a different media player if needed

Quick Summary

What usually fixes no-audio recordings?

🎙️ Turn Record Audio ON If the microphone was muted, only future recordings after turning it ON will include sound.

🔊 Set Speaker Volume above OFF Use Med (Default) or High so playback sound can be heard from the dash cam speaker.

📱 Check phone/computer audio output Your device may be playing audio through Bluetooth, headphones, or another speaker.

Still need help? We're here.

If your video is still playing in fast motion after turning off Time-Lapse, or if you have any other questions about your ROVE dash cam, our support team is available 7 days a week from 9:00 AM - 5:00 PM PST.

📩 Email

[email protected]

📲 Text us (fastest)

1-844-ROVE-CAM
1-844-768-3226

🌐 Website

rovedashcam.com

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