Dash cam not playing Automatically and giving three optionsUpdated 10 hours ago
🔌
Short cable = Data
The short USB data cable is designed for connecting the dash cam to a PC/Mac for file access.
🚗
Long cable = Power
The 12FT power cable should be used in the vehicle for normal dash cam operation.
✅
Choose normal mode
If the screen appears, select “Operate Camera Normally” to continue recording.
What this message means
Your dash cam is detecting a data connection
If the dash cam is plugged into your vehicle's built-in USB port using the short USB data cable, the car may treat the dash cam like a USB storage device. That is why the dash cam asks whether you want to connect as a USB/PC device or operate normally.
This does not usually mean the camera is defective. It simply means the wrong cable or USB connection method is being used for normal in-car recording.
Step-by-step fix
Follow these steps to stop the USB prompt
Quick Summary
What fixes this message?
🔌 Stop using the short data cable for car power The short cable is meant for PC/Mac connection and can trigger USB/PC prompts.
🚗 Use the 12FT power cable Use the long power cable for normal dash cam operation inside the vehicle.
📺 Avoid media USB ports if possible Car media USB ports may detect the camera as storage and display the USB/PC prompt.
Still need help? We're here.
If you are still getting the three options on the dash cam screen, or if you have any other questions about your ROVE dash cam, our support team is available 7 days a week from 9:00 AM - 5:00 PM PST.