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TestUpdated 9 days ago

ROVE Dash Cam Wi-Fi Troubleshooting Guide

ROVE Support Guide

Wi-Fi Not Connecting?

Use this guided checklist to reconnect your ROVE dash cam to the ROVE app. Complete the steps in order for the fastest fix.

R2-4KR2-4K PROR2-4K DUALR2-4K DUAL PROR3
Default Password
12345678
Connection Type
Local Wi-Fi
Internet Needed?
No
Best Range
Within 10 m
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ROVE Wi-Fi password

When your phone asks for the dash cam Wi-Fi password, enter 12345678. Keep the dash cam powered on and make sure a compatible microSD card is inserted before connecting.

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Important: “No Internet” is normal

The dash cam Wi-Fi is only used to connect your phone directly to the camera. It does not provide internet. If your phone says No Internet, stay connected to the ROVE Wi-Fi and return to the ROVE app.

Step-by-step fix

1

Reset the dash cam to default settings

Clears settings that may block Wi-Fi pairing.

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R2-4K / R2-4K PRO / DUAL models

  1. Stop recording if the camera is recording.
  2. Open System Settings.
  3. Select Default Settings, then press OK.
  4. Restart the dash cam.

ROVE R3

  1. Tap the home screen.
  2. Tap the blue Settings icon.
  3. Go to System Settings → Default Settings → Confirm.
  4. Restart the dash cam.
2

Forget the saved ROVE Wi-Fi network

Removes stale phone-side connection data.

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iPhone

  1. Turn on Wi-Fi on the dash cam.
  2. On the iPhone, open Settings → Wi‑Fi.
  3. Tap the blue ⓘ next to the ROVE network.
  4. Tap Forget This Network and confirm.
  5. Restart both the iPhone and the dash cam.

Android

  1. Turn on Wi-Fi on the dash cam.
  2. Open Settings → Wi‑Fi.
  3. Tap the ROVE network or tap and hold it.
  4. Select Forget, Forget Network, or Remove.
  5. Restart both the phone and the dash cam.
3

Reinstall the ROVE app

Refreshes app data and permissions.

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iPhone

  1. Delete the ROVE app.
  2. Restart the iPhone.
  3. Install the latest ROVE app from the App Store.
  4. Open the app and allow requested permissions, including Location, Bluetooth if requested, Photos, and Local Network if shown.

Android

  1. Uninstall the ROVE app.
  2. Restart the phone.
  3. Install the latest ROVE app from Google Play.
  4. Allow requested permissions, especially Location, Nearby devices if shown, Photos/Media, and Camera.
4

Turn on Wi-Fi on the dash cam

The ROVE network only appears after Wi-Fi is enabled on the camera.

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Button models

  1. Power on the dash cam.
  2. Long-press the Emergency Lock / Wi-Fi button for about 2 seconds.
  3. Look for the Wi-Fi icon or Wi-Fi name/password screen.

Touchscreen models

  1. Power on the dash cam.
  2. Open the Wi-Fi option from the camera screen or settings menu.
  3. Keep this screen open while connecting from your phone.
5

Connect through the ROVE app

Use the app’s pairing flow, then return to the app after joining Wi-Fi.

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  1. Open the ROVE app and choose your dash cam model.
  2. Tap Connect to Wi‑Fi Network. Your phone’s Wi-Fi settings may open.
  3. Select the ROVE network, usually shown as ROVE_R***_xxxxxx or a similar ROVE name.
  4. Enter 12345678 as the password.
  5. Stay connected even if your phone says No Internet.
  6. Return to the ROVE app. The live view should appear.
Android tip: If prompted, choose Always connect, Stay connected, or Don’t ask again → Yes. This allows your phone to stay connected to the dash cam even though the dash cam Wi-Fi has no internet.

Still not connecting?

Disable VPN or security apps

Temporarily turn off VPN, antivirus, ad blockers, private DNS, or Wi‑Fi security tools. These can block the local camera connection.

Turn off mobile data assistance

Disable settings such as Wi‑Fi Assist, Smart Network Switch, Adaptive Connectivity, or Auto Switch to Mobile Data while pairing.

Check app permissions

Make sure the ROVE app has all requested permissions. Missing Location or Local Network permissions can prevent the camera from appearing.

Keep devices close

Pair while standing near the vehicle. Avoid thick walls, metal barriers, or other electronics between your phone and the dash cam.

Update firmware after reconnecting

Once the app connects, check for firmware updates in the ROVE app. Firmware updates are delivered through the app for supported models.

Reset phone network settings

Use this only as a last resort because it removes saved Wi-Fi passwords. Then restart the phone and repeat the guide from Step 2.

Need more help? Contact ROVE Customer Care.

Share your dash cam model, phone model, and a screenshot of any connection error so our team can help faster.

Text us1-844-ROVE-CAM1-844-768-3226
Email us[email protected]Response in about 6 hours
Hours7 days a week9 AM – 5 PM PST

ROVE Dash Cam Wi-Fi Troubleshooting Guide ¡ Updated HTML help article

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